© IMPERFECT PHOTOGRAPHY
imperfectphotography.com.au
Last updated: October 2026
We may collect personal information, such as your name, email address, contact number, and postal address, when you:
Contact us through our website or by email.
Upload a photograph or submit content through our website.
Make a request or use a service that requires us to process your information.
Depending on how you use our website, technical information may also be collected through cookies, server logs, or related technologies. This may include information about your browser, device, website activity, and IP address. Please refer to our Cookie Policy for further details about cookies.
Information may be collected directly from you when you contact us, submit a photograph, or provide details through our website.
Information may be held in our business records, email communications, website systems, or through service providers that support our website and its operation.
We take reasonable precautions to protect personal information against misuse, interference, loss, and unauthorised access, modification, or disclosure.
We use personal information, where necessary, to:
Respond to enquiries, requests, and submissions.
Provide requested services and customer support.
Manage photographs and user-submitted content.
Process transactions arranged through applicable third-party platforms, where relevant.
Meet applicable legal, regulatory, and taxation requirements.
We do not use your information for email marketing or newsletters.
Our website and business activities may rely on third-party service providers, including website hosting, security, backup, and other technical services.
If you purchase digital postcard products through a third-party platform, your transaction and related information are also subject to that platform's applicable privacy policy and terms.
Those third parties may collect, process, or hold information in accordance with their own services and privacy practices. The information available to Imperfect Photography depends on the service and transaction involved.
Some service providers may store or process information outside Australia. Where applicable, information may be disclosed to overseas recipients in accordance with relevant privacy obligations.
We encourage you to review the privacy policies of third-party platforms before providing information or completing a transaction through them.
Where digital postcard products are offered through third-party platforms, payment processing is handled in accordance with the relevant platform's arrangements.
Imperfect Photography does not directly process payments through this website. We do not intentionally collect or store credit card details through this website.
Payment information provided to a third-party platform is subject to that platform's payment processing and privacy arrangements.
If you choose to upload a photograph or submit other content, the material is handled for the purposes described on the relevant website page and under the applicable Upload & Share Your Photo Policy.
Please ensure that you have the necessary rights and permissions before submitting photographs containing other people or material belonging to someone else.
Complimentary digital postcards are available for viewing and saving.
Access to these postcards does not require:
Account creation.
Email submission.
The provision of additional personal information solely to access or save a complimentary postcard.
Photographic files may contain embedded metadata, including camera information, dates, and, in some cases, GPS location data.
Where applicable, reasonable steps are taken to remove relevant identifying metadata from photographs before publication. However, we cannot guarantee that all metadata will be removed in every circumstance.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing requested services, and meeting applicable legal and taxation requirements.
When personal information is no longer required, we take reasonable steps to securely delete or de-identify it, unless we are required or authorised by law to retain it.
Information held by third-party service providers may also be subject to their own retention practices and legal obligations.
Imperfect Photography does not sell, rent, or trade personal information to third parties.
Personal information may be disclosed to service providers where reasonably necessary to operate our website, provide requested services, or meet legal obligations.
We take reasonable precautions to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Depending on the applicable privacy laws, you may be entitled to request access to personal information we hold about you, request corrections, or raise concerns about how your information has been handled.
You may also request deletion of personal information where appropriate and permitted by law.
To make a request, please contact Imperfect Photography using the details provided below.
If you have a concern or complaint about how your personal information has been collected, used, stored, or disclosed, please contact Imperfect Photography by email.
Please describe your concern and provide sufficient information for us to understand and respond to your complaint.
We will consider your complaint and respond within a reasonable period.
Where applicable, if your concern remains unresolved, you may be able to contact the Office of the Australian Information Commissioner (OAIC) for further information about making a privacy complaint.
This Privacy Policy may be updated from time to time to reflect changes to our website, services, information-handling practices, or applicable legal requirements.
The latest revision date will be displayed at the beginning of this page.
If you have any questions regarding our policies, please contact Imperfect Photography via email.
Postal address:
Imperfect Photography
PO Box 430
Warrnambool VIC 3280
Australia
Email: